NEGATIVE MEAL ACCOUNT PROCEDURE

The District shall establish a procedure to maintain control over meal accounts which are not kept at a positive balance.  Prepayment is required in family meal accounts, which includes charges for breakfast, lunch and other a la carte items. 

Every effort will be made by the Oconomowoc Area School District to keep parent(s)/guardian(s) informed regarding their family meal account. However, it is ultimately the responsibility of the parent(s)/guardian(s) to maintain a positive balance in their account so that the district can provide meals to their children.  

    1. Family Access: Through this online program, parents have the ability to track activity/usage, view their balance and deposit funds into their account. The District highly encourages families to utilize this tool to manage their account.
    2. When a family meal account balance is below the designated amount, an automated low balance reminder email will be sent on designated days of the week.
    3. The following consequences will occur when a family meal account becomes negative:
      • At the High school level:  if an account is negative more than $25, students will be unable to participate in the ala carte program.  
      • At the Intermediate school level:  if an account is negative more than $50, students will be unable to participate in the breakfast and lunch service program or participate in the ala carte program.   An alternative meal will not be provided. 
      • At the Elementary school level:  if an account is negative more than $50, students will be unable to participate in the breakfast and lunch service program and an alternative meal will not be provided.

4.  When a family meal account becomes negative, an automated email
     and voicemail will be sent out weekly until the balance is brought
     positive.  The family will also continue to receive the low balance
     reminder emails.

5. If the negative balance continues, the matter will be referred to the
    principal and guidance department.

Any student may pay for a meal in line, even if their account is negative.

All parents are encouraged to apply for free or reduced meals to check for eligibility.   Forms are available at the school and on the District website. 

Students eligible for free meals will not be denied a meal because of a negative account balance, however they will not be allowed to charge a la carte items, including milk to have with a cold lunch.

USDA regulations allow students other than those who qualify for free meals to be denied a meal if their account balance is negative and they do not have money in hand to pay for a meal.

If a negative balance continues and the parent or guardian fails to provide a meal or money, the school social worker will be contacted to address the student’s needs.

Uncollected Balances:

The Director of Business Services or designee will make a reasonable effort to collect all food service charges to the District.   The BOE authorizes the District administration, including Director of Business Services to collect food service charges which are delinquent through legal means including but not limited to referring the matter to a collection agency.

Refunds:

At the end of the year, a family that no longer has children attending school, moves out of the district, or becomes eligible for free lunch, may request reimbursement for any balance in the family.   Any balance in the family account will be carried over to the next year for families with children continuing in the school district.

USDA Nondiscrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov. This institution is an equal opportunity provider.

W360 N7077 Brown Street
Oconomowoc, WI 53066
262-560-1115
powered by finalsite